Sit Back & Relax, Let Our Middleware Do The Work
Ensure compliance and smooth operations effortlessly with Hello E-Invoice Middleware System, so you can focus on delivering exceptional guest experiences.
Peace of Mind with Government Regulations
Ensure effortless compliance with Malaysia’s IRBM regulations and global standards like Peppol and Oracle with our Hello E-Invoice Middleware System.
Nothing Affect Hotel Staff Workload
Maintain staff morale and productivity with Hello E-Invoice Middleware System, which automates processing, submission, and validation of invoices, ensuring no added workload for your team.
Business As Usual For Hotel Financial Process
Keep your financial processes unchanged with Hello E-Invoice Middleware System. The only difference is seamless IRBM validation in the background.
Key Features That Give You Peace of Mind
Explore the essential features that give you peace of mind.
Seamless Compliance: IRBM, MDEC & Peppol
Achieve hassle-free compliance with Hello E-Invoice Middleware System, fully compliant with IRBM, MDEC, and Peppol standards. Focus on your core operations confidently.
Certified Integration with Hotel PMS
Enjoy seamless integration with your hotel’s PMS, certified by Oracle OFIS, ensuring efficient data transfer and minimal disruptions.
Perfect Data Format & Validation
Ensure invoice accuracy with our stringent data validation, meeting 100% of IRBM requirements and reducing errors.
Unmatched Security & Data Protection
Protect your financial data with AWS-hosted, ISO 27001 certified servers and 256-bit SSL encryption. Trust in our top-tier security.
Real-Time & Automated Processing
Choose real-time, batch, or automated processing with Hello E-Invoice Middleware System. Automated features handle submissions and notify users of issues, enhancing productivity.
Unlimited Invoicing :
No Capping, No Limits
Enjoy the freedom of unlimited invoicing with no caps, handling high volumes effortlessly. Ensure uninterrupted invoicing and operational efficiency.
How The Middleware Works
See how our middleware streamlines invoices from your business source to IRBM validation
Hotel
Hotel PMS to push data to the Middleware (via Oracle OFIS)
Hotel PMS to receive the returned UID from IRBM MyInvois System
Convert the UID into QR code & embed to PMS invoice
Hotel to print out the invoice (with QR Code from PMS)
Middleware
Receive fiscal data from Oracle OFIS
Process & Format IRBM MyInvois required data for submission
Auto-submission of invoice data to IBRM MyInvois System for validation
Getting e-invoice validated result from IRBM MyInvois System
Auto-update the validated result to the hotel PMS
IRBM
IRBM MyInvois System to perform the invoice validation process.
Frequently Asked Questions That Solve Your Concerns
Find answers to your questions and solutions to your concerns. If the FAQ still doesn’t resolve your issues, please contact us.
The Hello e-Invoice Middleware is designed to seamlessly integrate with Oracle OPERA PMS through Oracle OFIS (Oracle Fiscal Integration Solution). This integration allows the middleware to automatically capture and process fiscal data directly from your PMS, ensuring accurate and efficient e-invoicing. We currently support Oracle Hospitality OPERA PMS, but more PMS integrations are coming soon, including Cloudbeds and eZee Absolute. We work closely with your IT team to establish a secure connection and ensure smooth data flow between your PMS and the IRBM MyInvois System.
Yes, our middleware is fully compliant with the e-invoicing regulations set by the Inland Revenue Board of Malaysia (IRBM). Additionally, it adheres to international standards, including those established by the Malaysia Digital Economy Corporation (MDEC) and the Pan-European Public Procurement Online (PEPPOL), ensuring your e-invoicing process meets both local and global requirements.
Data security is a top priority for us. The middleware is hosted on secure AWS servers, which provide industry-leading protection against cyber threats. We utilize advanced encryption protocols to protect your financial data during transmission and storage. Additionally, our system includes robust backup and disaster recovery measures to safeguard your data in case of any unexpected events.
No, the Hello e-Invoice Middleware is designed to minimize the workload for your staff. By automating the e-invoicing process – from fiscal data capture to submission and validation – the middleware reduces the need for manual data entry and minimizes the risk of errors. This allows your front office and finance teams to focus on their core responsibilities without being burdened by additional tasks.
Yes, our middleware is scalable and can support multiple properties within your hotel group. It also offers role-based access control, allowing you to define different user roles and permissions within the system. This ensures that each team member has access to the information they need, based on their role, without compromising data security.
We provide comprehensive technical support and training to ensure your team is fully equipped to use the Hello e-Invoice Middleware effectively. Additionally, we offer ongoing support as per our Service Level Agreement (SLA), including troubleshooting assistance, system updates, and follow-up training if needed.
Let's get started on your e-invoicing implementation journey with us.
Talk to us now to get your e-invoicing implementation going.